Inside Toyota Royal Motors, getting results the right way means never sacrificing quality. To reach our aspiration of providing top quality service, we're creating a behaviour-based quality culture that's crowned by this tenet: when certain behaviour looks perilous for quality employees know they have stop-work authority. This basic tenet helped us win best service award in the region.
Customer's satisfaction is our biggest priority and that's why we don't just focus on our operational performance i.e. latest technology and fully trained workers but also on our relational performance which means ensuring a customer friendly environment.
Our goal is to become the trusted lifetime partner of our customers.
Mian Ahmed Imtiaz
Director, Toyota Royal Motors